Payment

We accept payment for orders from all major credit/debit cards; American Express; PayPal; Apple Pay and Amazon Pay.  

Our checkout process is designed to allow for quick and easy payment and a fast process.  Some payment methods will require you to have your payment details already set-up on your device or within your account with that provider.

 

SHOP PAY  - PAY IN 3     FAQ's

What is the option to pay in installments on Shop Pay?

When checking out with Shop Pay, you have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into monthly installments with no hidden or late fees 

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Debit cards are accepted as a payment method for Shop Pay Installments orders in all countries. In some countries, credit cards might also be an available payment method for certain Shop Pay Installments orders.

Can I use Shop Pay Installments if I'm an international customer?

Shop Pay Installments is available only to customers who reside in the United States, Canada, or the United Kingdom that have a United States, Canadian, or United Kingdom mobile phone number, and use a payment card with a United States,Canadian, or United Kingdom billing address.

Learn more about eligibility criteria for customers on the Shop Help Center.

Is there a limit to how much I can spend on a single Shop Pay Installments order?

Yes.  In the United Kingdom, the order value limit is £30,000 GBP including discounts, shipping, and taxes.

Can I buy gift cards with Shop Pay Installments?

You can't purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What if I miss an installment payment?

There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future.

If you have questions about a missed installment payment, then visit Affirm’s Shop Pay Installments Help Center for customers in the United Kingdom.

What if I make a return on a purchase made through installments with Shop Pay?

To request a refund, contact the store where you purchased your item. Using their return policy, the store will advise if a return is possible. If a return is possible, then the store will advise how much the refunded amount will be. After your refund is processed, the refund amount will be applied to your original payment method within 3-10 business days and your balance will be updated.

If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.

If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.

If your order is made with interest payments, then the paid interest isn't refunded. When you make payments, the funds are first applied to the accrued unpaid interest and then to the principal. Interest is the cost of borrowing, and isn't refundable.

Have more questions?

For more information about Shop Pay Installments, visit Affirm’s Shop Pay Installments Help Center for customers in the United Kingdom.