Delivery and Returns

DELIVERY

UK Mainland Orders:

Orders over £50.00 are sent FREE. 

Orders under £50.00 will be charged at £3.95 per order.

Orders sent to a UK Mainland address will be sent using DPD.  Wherever possible we aim to send on a 24 hour service.  DPD will contact customers directly with tracking information.

DPD provide an option for customers to amend their delivery details via the email/text message link they send when they collect the goods from our warehouse. 

 

Scottish Highlands; Offshore; Channel Islands; Northern Ireland and Eire:

Orders to these locations will be sent on a 24-48 hour service (where available) using Parcel Force.

All orders will be subject to a delivery charge of £12.00 per order.

 

All other Countries:

Orders to locations not covered above will be sent using Royal Mail.

All orders will be subject to a delivery charge of £25.00 per order.

 

RETURNS

Items can be returned providing they are in an unused/unworn condition with all original packaging and tags, within 35 days of receiving your order.

Items can only be returned for a refund, we do not currently offer exchanges.

PLEASE NOTE THAT WE DO NOT COVER THE COST OF RETURNING YOUR ORDER.

UK Mainland orders can be returned using the supplied DPD returns label.  Please follow the instructions on the label to return your item via a local drop-off point.  Please note that if you use this label we will deduct £3.95 from your refund.

You do not have to use this label and can return your order via your own carrier if preferred.

 

Please return orders to:

Heavenly Feet Returns
LEMONPATH
Unit 1, Wanlip Road
Syston
Leicester
LE7 1PD