Delivery and Returns



Over the Easter Bank Holiday weekend we may see some deliveries leaving the warehouse later than normal due to Easter closing schedules. 

rest assured we will be working extra hard to get everything out as fast a possible


UK, Northern Ireland, Highlands, Islands, Channel Islands:

We offer FREE delivery on the majority of orders.  A small amount of our products have a £1.95 shipping charge applied - this is shown in the product description on our product pages. 

FREE DELIVERY is automatically applied at checkout.  The courier service will be ROYAL MAIL 48 HOUR SHIPPING. 

This Service is fully tracked for your peace of mind and is delivered with 48 hours of despatch. 

Orders placed Monday to Thursday will be despatched the same day.  Orders placed on Friday up to 3pm we aim to ship same day.

Orders placed on Friday after 3pm and on weekends/Public Holidays we aim to ship next working day. 


We reserve the right to change the carrier method if weights/pairs restrict the use of the chosen carrier.

Thank you for your order with Heavenly Feet.  Please note that we are unable to cancel or change an order once placed.  Please ensure you have selected the correct size and delivery address for your order. 



Items can be returned providing they are in an unused/unworn condition with all original packaging and tags, within 28 days of receiving your order. We do not cover any costs for returns.  

Items can only be returned for a refund, we do not currently offer exchanges.

Please include a hand written note or a copy of the dispatch note in with your return.  Please also include 

1 – Your HFxxxxx order number

2 – A reason for your return

3 – Keep a proof of postage / tracking details until your refund is processed.

Please return to the below detailed address. 


Please return orders to:

Heavenly Feet Returns


Unit 3a, The Mill Lane Industrial Estate,


Leicester, LE3 8DX



 These terms were last updated: 20/02/2024